All of our brownies have a shelf life of up to 7 days, our brownies arrive in airtight packaging to make sure they are fresh on delivery. Once opened please keep in an airtight container, in the fridge to avoid drying out. Our brownies can also be frozen for up to 3 months, to keep them from drying out, we recommend wrapping them tightly. When they are ready to be eaten, leave them to defrost at room temperature, we love popping them in the oven and serving them warm for an extra gooey treat!
Our donuts have a shelf life of up to 3-5 days, we ship all of our donuts in greaseproof paper to ensure them arrive fresh on delivery. We recommend keeping the donuts in an airtight container, in a cool dark place. During hotter periods, some of our more chocolate based donuts maybe melt during transit, not to worry, pop them in the fridge after delivery to allow the chocolate to set and enjoy at room temperature.
All of cookies have a shelf life of up to 7 days. Please keep them in an airtight container, in a cool, dark place. Why not enjoy one of our cookies warm? Pop them in the oven for 5 minutes at 180 degrees to allow the chocolate and cookies to melt, its just like when they were first baked!
Round Cakes & Cupcakes
Our round cakes and cupcakes are best kept in the fridge, we recommend removing the cake 1 hour prior to serving to allow it to come to room temperature. Once cut, keep in an airtight container in the fridge, for up to 5 days. Alternatively, slice up your cake and individually wrap to store in the freezer, our cake slices last for up to 1 month.
How does collection work?
Ordering a cake for collection? No problem. For some of our cakes we are unable to send them as they are too delicate to ship. If you would like to collect your cakes please select the collection option at checkout and select a suitable date and time. We are currently at the kitchen on Mondays, Wednesdays, Thursdays Fridays, Saturdays and Sundays however, we are can occasionally arrange collection outside of these days. Our address is 45 Bank Street, Galashiels, TD1 1EP and we are open between the hours of 9am and 4pm.
PLEASE NOTE EVERYTHING WE PRODUCE IS MADE IN A KITCHEN THAT HANDLES GLUTEN,NUTS,PEANUTS,SESAME AND SOYA. WE CANNOT GUARANTEE THAT THEY DONT CONTAIN TRACES OF THESE ALLERGENS. ALTHOUGH WE DONT USE OR HANDLE DAIRY,LACTOSE,EGGS,HONEY AND GELATIN IN OUR KITCHEN WE ARE UNABLE TO ACCOUNT FOR THIRD PARTY CROSS CONTAMINATION
Do you offer gluten free?
We do! If you require a gluten free cake, feel free to leave a note with your order or email us prior to ordering. Please be aware we are not a 100% gluten free bakery and as such we use gluten flours in our kitchen, we try our best to prevent cross contamination however, this cannot be guaranteed. Unfortunately, at this time we are unable to make our donuts or cookies gluten free however, we do offer gluten free brownies and round cakes/cupcakes.
Do you use nuts?
We use a wide range of nuts in our kitchen including cashews, pistachios, hazelnuts, walnuts and almonds. We do our best to prevent cross contamination however, this cannot be guaranteed. If you have a severe nut allergy please be advised this is not a nut free kitchen, we suggest leaving a note at checkout specifying any allergies you may have.
We currently use peanuts in our kitchen, we do our best to prevent cross contamination however, this cannot be guaranteed.
Can I cancel my order?
For advance or London contactless delivery order, I will happily refund/cancel as long as you contact me 48hours prior to delivery/dispatch. Regrettably, I am unable to refund cancellations made less than 48 hours prior to delivery day. Please make sure to read our shipping/ordering policies carefully to avoid disappointment.
Is everything vegan?
Yes! Everything we make is made using 100% plant based ingredients, that are vegan and sustainably sourced. Some of the items we use were produced in external factories that handle eggs and dairy but are 100% vegan.
Yes, we can supplies cakes and other vegan treats to cafes and shops all across London. If you would like more information, feel free to contact us at firstname.lastname@example.org and I will be more than happy to send you a copy of our most up to date wholesale menu and answer any questions you may have.
What ingredients do you use?
We have a dedicated page with a full list of all the ingredients we use. Feel free to visit it here.